Cooks Beach Resort

Cancellation and Amendment Policy (excluding Peak Season see 3 & 5a)
Policy Terms and Conditions If you cancel your booking (by email with booking reference number noted) within 3 days of your booked day of arrival, then a 50% refund will apply. However, if you cancel on the day of arrival, or do not show up, you will be charged for the full amount due (booked). If you choose to leave early, no refunds will be paid and the balance of the booking will not be transferable.
Peak and Summer Season (see 3) We require written (email with booking reference number noted) notice of all cancellations and changes to confirmed Peak Season bookings. Before October 1st for the upcoming ‘Peak and Summer Season’: 100% of your total confirmed booking is refundable and transferable. Payment cannot be transferred as ‘credit’ to other bookings held by you or by other parties. October 1st to 1st December for the upcoming ‘Peak and Summer Season’: 50 % of booking Payment/s are refundable and transferable. Payment cannot be transferred as ‘credit’ to other bookings held by you or other parties. After 1st December for the upcoming ‘Peak and Summer Season’: 100% of your total confirmed booking is non-refundable and non-transferable. Payment cannot be transferred as ‘credit’ to other bookings held by you or other parties. Note: Confirmed Peak Season bookings cannot be moved to dates outside of Peak Season, reservations cannot be changed or made less than the minimum stay booked. We recommend that you obtain travel insurance in case of unforeseen circumstances and have to cancel. If for any reason, other than those provided for in sections 1, 5, 9 and 10 of these Terms and Conditions, we do not provide part or all of the accommodation you have reserved, then our liability to you is limited to a maximum of a refund of the amount you have paid us for your reservation, any deduction pursuant to section 10, and by the price of any accommodation and services that have been provided or made avail